If you venture to the registry key above by doing the following steps: Click on the start menu. this fixed my problem and worked for me. my dvd drive name is PIONEER DVD -RW DVRKD08 ATA DEVICE. If you have a USB CD/DVD note that Windows installs the USB Mass Storage driver first.
I tried installing the cd driver which was phillips and it won't let me install it says I am not the administrator (which I am) or the device can't be found!!! that should work